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Privacy Policy

 

📜 Privacy Policy – Love Green Clean

Effective Date: 08/23/2025

Love Green Clean ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including bookings made through our website www.lovegreenclean.com or mobile application.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal Information: Name, phone number, email address, billing address, service address.
     
  • Payment Information: Processed securely through third-party providers (e.g., Stripe). We do not store full credit/debit card details.
     
  • Service Details: Type of cleaning requested, preferences, schedules, and communications with us.
     
  • Usage Data: Browser type, device type, IP address, and activity on our site/app.
     

2. How We Use Your Information

We use your information to:

  • Provide and manage cleaning services.
     
  • Process payments and send confirmations.
     
  • Communicate about appointments, updates, or promotions.
     
  • Improve our services and customer experience.
     
  • Ensure safety and compliance with legal requirements.
     

3. Sharing of Information

We do not sell your personal data. We may share information only with:

  • Independent contractors who perform cleaning services.
     
  • Payment processors and trusted service providers.
     
  • Authorities when required by law or to enforce our Terms.
     

4. Data Security

We use reasonable security measures to protect your personal information. However, no online platform can guarantee 100% security.

5. Your Rights

You may:

  • Request access or correction of your personal data.
     
  • Opt out of marketing communications.
     
  • Request deletion of your account (subject to legal obligations).
     

6. Cookies & Tracking

Our website may use cookies and tracking tools to improve your experience and analyze site usage.

7. Children’s Privacy

Love Green Clean does not knowingly collect information from individuals under 18.

8. Updates to Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on our website with a new effective date.

9. Contact Us

If you have questions, contact us at:
📧 service@lovegreenclean.com
🌐 www.lovegreenclean.com

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